Alder 36" oak vanity
$1,180
- WordPress
Slack- Shopify
Twilio- Webflow
- OpenAI
- Calendly
- Squarespace
- Anthropic
- Linear
- Gemini
The problem
LeadsLeads DoDo NotNot WaitWait forfor BusinessBusiness Hours.Hours. TheyThey GoGo toto WhoeverWhoever AnswersAnswers First.First.
They Write After You Close
People ask in the evening and on weekends, when nobody is at the desk.
They Call While You Work
The phone rings during a job or a meeting, and the caller gets voicemail.
They Wait, Then They Go
By morning, a lead who waited all night has often booked someone else.
44%
of calls to businesses never reach a person.
Invoca, Lead Conversion Benchmarks Report 2026. More than 70 million calls.
77%
of customers expect to reach someone right away when they contact a company.
Salesforce, State of the Connected Customer, 2023. 14,300 people in 25 countries.
The solution
One Rep Answers Your Chat and Phone, Books the Visit and Tells Your Team, at Any Hour
Website chat
Real Answers From Your Own Prices
Every visitor gets a real answer at a person's pace, from your pages, files and price list. Step into any chat, then hand it back.
- Answers in the visitor's language
- Books the visit inside the chat
- Take over quietly or by name
Website chat
11:38 PMTake over, or let Nora answer...
Phone line
A Live Voice Rep on Your Own Number
It picks up every call with the same knowledge as the chat and passes the call to a person when asked.
- A natural voice in the caller's language
- Transfers to your team on request
- Transcript and summary for every call
Incoming call
(512) 555-0178Callback set for Sam, transcript saved
Leads and follow-up
Every Conversation Becomes a Lead
Each chat and call becomes a lead with a score, a short summary and its source, down to the ad click. The follow-up runs on its own.
- Scored 1 to 5, with the reason
- Source and ad click kept
- Texts after a missed call, alerts the team
Follow-up - running
After a missed call- Missed call from (512) 555-0143
- Text sent: Sorry we missed you. Want a callback?
- Reply: Yes, after 5 PM please
- Lead created and scored 4 of 5
- Callback set for Sam at 5:15 PM
Progress0 %
Built for
One Rep, Set Up for the Way You Win Customers
Pick the job. The Operator sets up the rep, the channels and the tools for it, and you change anything you like.
SaaS companies
Support Your Users Inside Your Product
It answers from your docs, looks up each user's own account through your API, and opens a ticket when your team is needed.
- Signed-in users get answers about their own account
- Tickets in Linear, with the whole chat attached
- Your API or MCP server as its tools
- Your team hears in Slack when a person is needed
- Website chat
- Your API
- MCP
- Linear
- Slack
- Webhooks
Businesses that live on leads
Turn Visitors and Callers Into Booked Leads
The chat on your site and a phone number answer at any hour, ask your questions, and book the visit before the lead goes elsewhere.
- Website chat and a live voice line
- Every lead scored 1 to 5, with the reason
- The source kept, down to the ad click
- A text after the call, and an alert for hot leads
- Website chat
- Phone
- Text
- Calendly
- WhatsAppSoon
- InstagramSoon
Coming soonOnline stores
Help Shoppers Choose, Then Buy
Connect your Shopify store. It answers about products, sizes and stock, and tells customers where their order is, without a ticket.
- Product answers from your own catalog
- Order status in the chat
- Helps the shopper choose before the cart goes cold
- Hard cases go to your team
The Operator
Describe Your Business. The Operator Builds Your Rep.
Operator
Hello! Describe the rep you want to build.
Describe your rep...
Build Your Rep by Describing It
Tell the Operator what you sell and what a good lead looks like. It reads your site and files, and writes the rep, its greeting and its questions. No prompts, no code.
Tests - running
Before go-live- Asks the budget before quoting
- Quotes only from Prices.pdf
- Answers in Spanish when asked
- Books a Friday measure visit
- Hands off when asked for a person
Progress0 %
It Tests Before It Talks
The Operator runs tests on the questions your customers ask, and grades every answer. Each change waits for your Apply, and Undo is one click.
Overview - last 30 days
412
Chats
96
Leads
31
Booked
Chats a day, by week
- Google Ads48 leads
- Organic search29 leads
- Phone line19 leads
See What Every Rep Brings In
Chats, leads and bookings by day, page and ad. Ask the Operator why a number moved, and it reads the conversations and shows you.
Connects to the Tools You Use
Calendly, Slack, Twilio and Linear today, plus webhooks, a REST API, and your own API or MCP server as a tool.
For technical teams
Or Open the Hood
Everything the Operator sets is yours to read and change by hand. Nothing is locked in a black box.
01
Instructions
Plain Markdown with fields like {{company}}. Every save is a version you can restore.
02
Models
11 models from OpenAI, Anthropic and Google, a backup on another provider, and the reasoning effort.
03
Custom tools
Your own API or MCP server as a tool, signed for each user, so it can act on their account.
04
Webhooks and API
lead.created, call.booked, ticket.created and more, plus a REST API for leads and chats.
05
Tests and replay
Must and must-not rules that run on every save. Replay any real reply against a new version.
06
Auto rollback
If a new version brings in fewer leads, the version before comes back on its own.
Capabilities
Everything a Good Rep Does, Done by One That Never Clocks Out
Do you install walk-in showers?
Website · 42 pagesPrices.pdfFAQ.md
Knows Your Business
It learns your site, price lists and FAQs, and answers only from them. Change a price once, and every answer follows.
Visitor asks
Checks CalendlyFri 8:00Fri 9:30Fri 1:00
BooksMeasure visit · Fri 9:30
Books the Visit
It checks your Calendly and books the slot inside the chat, in the visitor's time zone. You get a booking, not a to-do.
Before sendingEvery price and date is checked
Draft reply written
Never Makes Up a Price
Before a reply goes out, each price and date in it is checked against your sources. A wrong one is caught and rewritten.
I was charged twice this month.
Task
Looked up the accountAPI
Found two charges on Oct 3API
Opened ticket BIL-482
Told the team in #billing
Works With Your Software
Connect your own API or MCP server. It looks up the customer's account, opens the ticket in Linear and tells your team in Slack.
Visitor messageIs the measure visit free?
Your rep
- GPT-6.1 Sol
- Claude Sonnet 5.5
- Gemini 3.8 Flash
- +8 more
Sending to your model
Runs on the Best Models
Choose from 11 models by OpenAI, Anthropic and Google. If one is slow or down, a backup on another provider answers.
- Answer after-hours chats
- Book measure visits
- Quote from your price list
- Qualify every lead
- Answer in Spanish
- Pick up missed calls
- Hand off to a person
- Open a support ticket
- Alert the team in Slack
- Keep the ad click
- Summarize every call
- Look up an account
- Score leads 1 to 5
- Text back after a call
Your rules
Human-Like, or a Clear AI Agent
A front desk may want a rep with a name and a person's pace. A product or a store may want a clear AI agent that shows its steps. You choose for each rep, and Operator suggests one.
Nora
Active now
Nora joined the conversation
NoraJust now
A name, a face and a quick rep's pace, in your tone. For a front desk: your homepage, a local business.
- Persona name and photo
- Types at a quick rep's pace
- Your tone, in the visitor's language
Answers Only From Your Sources
Prices and dates are checked before they are sent. When it does not know, it says so and takes the visitor's details.
You Can Step In Any Time
Take over any chat, quietly or by name, then hand it back. On a call it transfers to your number.
Tested Before It Talks
Ask it what your customers ask on a private page, and go live only when you like the answers.
Every Change Can Be Undone
Each save is a version. Flag a reply you would say differently, and the fix is tested before it ships.
Answers hard questions on the offer page with real client results, and sends ready buyers to checkout.
/7
On the offer page, day and night
“It answers hard questions with real client results, day or night, and sends ready buyers to checkout. It only says what we taught it.”
Sarah Evans
CEO, Zen Media
Pricing
Pay Only for What Your Rep Does
No plans, no seats and no monthly fee. Your rep uses credit as it answers.
$
Per chat reply, about
A chat is two or three replies.
$
Per phone minute, about
With the transcript and a summary.
$
Per member, agent or subaccount
Add as many as you need.
Work out your month
- Chat, phone and texts
- Every feature, no tiers
- Free setup with the Operator
- Auto top-up
- No contract
Estimates. Receptionist: U.S. Bureau of Labor Statistics median pay, May 2024. Fin prices from fin.ai/pricing, October 2026, with Fin on your current helpdesk. Fin bills only chats that end in an outcome; this example assumes 60% do, and Fin lists no phone price. Our price depends on the model and the length of each chat. Fin and Intercom are trademarks of Intercom, Inc.
Security and reliability
Safe With Your Customers, Up When They Call
Your rep talks to your customers, so we treat their data as yours. Here is how it is kept safe and running.
- SOC 2Audit planned
- GDPRAudit planned
- PCI DSSThrough Stripe
Your Data Never Trains AI
Every model runs through the business APIs of OpenAI, Anthropic and Google, which do not train on what your customers say.
No Made-Up Prices or Promises
Each draft is checked before it is sent. An amount or a date that is not in your sources is caught and rewritten.
Every Reply Can Be Traced
Each answer keeps a step-by-step record: the sources it searched, the model that wrote it, the checks it passed and what it cost.
Up When a Provider Is Down
If an AI provider slows down or goes offline, a backup from another provider answers. Your customers never notice.
Contact Rules Built In
Before any automated call, text or email: opt-outs, consent, contact limits and the person's local hours are checked.
Encrypted and Isolated
TLS in transit and AES-256 at rest. Each account is sealed off at the database level, not only in the app.